Hevla Coffee is 100% Satisfaction Guaranteed. If you don't like it, we'll fully refund you for the cost of the product. No questions asked! So what's the catch? Well, we just kindly ask you to try it on a 12oz bag of coffee so we don't waste our awesome coffee. In other words, please don't buy ten 5-lb bags and then ask for a refund. ;-) Either way, we're confident that you wouldn't return it anyway as our valued customers come back to Hevla time and time again.